Replace the headache of managing many vendors with a single provider. SIPPER manages network, helpdesk, firewall, VoIP, and on-site service in one monthly contract.
Most IT outsource companies handle only network or only helpdesk. SIPPER manages voice, network, security, and IT from one team because your Cloud PBX, firewall, and WiFi must work together.
Hotline 02-666-9494 available 24/7. Remote resolution within 30 minutes. On-site within 4 hours for urgent issues in Bangkok.
SIPPER handles voice, network, security, and IT from one team.
SIPPER manages Cloud PBX, SIP Trunk, firewall, switch, WiFi, and server in one contract. No finger-pointing between vendors when issues arise.
Hotline 02-666-9494 available 24/7. Remote resolution within 30 minutes. On-site within 4 hours for urgent Bangkok issues.
We monitor network, firewall, and VoIP 24/7. Most issues are detected and fixed before users notice. Monthly reports show uptime, incidents, and recommendations.
6 areas covered by IT Outsource.
Manage switches, WiFi, routers, and cabling. VLAN management, firmware updates, and PoE troubleshooting.
Firmware updates, policy changes, threat response, and monthly security reports. FortiGate, Sophos, or Cisco, we manage every brand.
Cloud PBX configuration changes, extension management, call flow updates, SIP trunk management, and phone provisioning.
Email, phone, and remote desktop support. Password reset, printer issues, software install, and general IT troubleshooting.
Server management, OS patching, RAID health checks, and automated backup verification. Manage Synology NAS, Windows Server, and Linux Server.
Scheduled office visits (weekly/monthly) plus emergency dispatch within 4 hours in Bangkok. Hardware swaps, cabling, and issues requiring physical access.
Tiered packages for SMB to multi-branch businesses.
Starting from 3,500 THB/month. Replace one IT staff salary (25,000 to 50,000 THB) with a team of specialists covering network, VoIP, security, and helpdesk.
Dedicated account manager, defined SLA response times, monthly review meetings, and capacity planning. Works alongside your existing IT team.
Centralized management for all branches. Standardized network, firewall, and VoIP config pushed from one point. Per-branch pricing available.
30-day onboarding process, then steady-state operation.
Survey current IT environment. Count endpoints and network devices.
Asset inventory, monitoring setup, baseline documentation, and knowledge handover from previous team.
Helpdesk, proactive monitoring, patch management, and scheduled on-site visits.
Review SLA, incidents, IT trends, and improvement roadmap with stakeholders.
Tell us about your organization: user count, branches, current IT systems. We will propose an IT Outsource plan with transparent monthly pricing.