VOICE & COMMUNICATIONS

Yeastar P-Series Cloud PBX

A complete Unified Communications platform on a Pure VoIP Network in Thailand, with direct connectivity to NT and True.

ระบบ Yeastar Cloud PBX สำหรับธุรกิจองค์กร — Yeastar Cloud PBX for business
VOICE & COMMUNICATIONS

Yeastar P-Series Cloud PBX

A complete Unified Communications platform with Linkus UC Client, Voice AI, Contact Center, Omnichannel Messaging (WhatsApp, SMS, Facebook), and Video Conferencing. All running on a Pure VoIP Network in Thailand.

Migrate from your legacy phone system to a modern PBX that scales from 20 to 10,000 users, on a dedicated voice network with direct connectivity to NT and True.

Overview

Why Yeastar P-Series Cloud PBX

More than just a phone system. Yeastar P-Series unifies PBX, Linkus UC Client, Contact Center, Voice AI (Call Transcription, Neural TTS, Call Flow Designer), and Omnichannel Messaging into a single firmware.

Why 01 / Platform

All-in-One Platform

PBX, Linkus UC Client, Contact Center, Voice AI, and Omnichannel Messaging in a single firmware. No add-on licenses, no separate products to integrate or maintain. WebSocket Audio Streaming (wss://) for custom AI and analytics is built in.

Why 02 / Network

Pure VoIP Network in Thailand

Cloud PBX runs on a Pure VoIP Network, a dedicated voice infrastructure in Thailand with direct connectivity to NT and True, not a third-party cloud. Call recordings, CDR, and voice data remain in-country to support your PDPA program. Bundled SIP Trunks deliver end-to-end call quality.

Why 03 / Expertise

YSCE Certified Partner Across All 9 Tracks

SIPPER holds certification across all 9 Yeastar tracks, including YSCE (Star Certified Engineer), the highest tier of Yeastar certification. We design, install, and support P-Series deployments from 20-person offices up to 10,000-user enterprises.

Key Features

Enterprise-grade features in every edition

Every edition ships with enterprise-grade features. No add-ons required.

Linkus UC Client

Softphone for Windows, macOS, iOS, and Android with Web Client and Chrome Extension. Supports Team Chat, Presence, file sharing, video calls, and Call Flip to switch devices mid-call. Drag-and-drop Operator Panel for dispatch, and Linkus Client SDK to embed calling into your own app.

Voice AI and Call Flow Designer

Call transcription, automatic call summaries, and voicemail-to-text. Neural TTS via AWS Polly supports 100+ voices in 40+ languages. Visual Call Flow Designer for no-code IVR automation. WebSocket Audio Streaming (wss://) for custom AI and analytics.

Contact Center

Queue Management, Wallboard, SLA Tracking, and CRM Screen Pop built in. Activate with a license key, no separate software required. Outbound Dialer available as an add-on. Full supervisor features including Barge, Whisper, Monitor, and real-time queue metrics.

Omnichannel Messaging

Unified inbox for WhatsApp, SMS (via Twilio, Telnyx, or Bandwidth), Facebook Messenger, and website Live Chat. Auto-route messages to agents, transfer chats, and escalate to voice calls with one click. Available on Enterprise Plan and above.

Remote and Multi-site

Remote SIP Service for secure phone registration outside the office. Works through NAT without VPN. Cross-branch peering with centralized management. PBX Domain Name (FQDN) included with Let's Encrypt auto-renewal.

CRM and API Integration

Built-in connectors for Salesforce, HubSpot, Zoho, Bitrix24, Odoo, Dynamics 365, Zendesk, and more. REST API (OAuth2), WebSocket Events for real-time call notifications, AMI for PBX control, and Linkus Client SDK to embed click-to-call.

Plans

Three plans to match your business needs

Every P-Series edition includes core PBX and UC. Enterprise adds CRM Integration, Omnichannel, and AI. Ultimate adds Video Conferencing, Active Directory, and Disaster Recovery.

FeaturesStandardFor Appliance EditionDefault for Cloud EditionEnterpriseDefault for Cloud EditionUltimatePremium plan with all features
Core PBX
Core PBX: Call Routing, IVR, Ring Groups, Queues
CDR and Voicemail
Linkus UC Clients, Team Chat, Operator Panel
Phone Auto-provisioning
Complete security: 2FA, SRTP, TLS
Integration and Advanced
CRM Integration (Salesforce, HubSpot, Zoho, Dynamics 365)
Omnichannel Messaging (WhatsApp, SMS, Facebook)
Voice AI (TTS, Call Transcription)
Remote Access Service and Remote Archiving
Premium
Video Conferencing with Screen Sharing
Active Directory and Microsoft Entra ID with SSO
Teams Presence Sync
Disaster Recovery with Hot Standby and Auto Failover
View DetailsView Details

Standard Plan

For Appliance Edition

  • Core PBX: Call Routing, IVR, Ring Groups, Queues
  • CDR and Voicemail
  • Linkus UC Clients, Team Chat, Operator Panel
  • Phone Auto-provisioning
  • Complete security: 2FA, SRTP, TLS

Ultimate Plan

Premium plan with all features

  • Everything in Enterprise
  • Video Conferencing with Screen Sharing
  • Active Directory and Microsoft Entra ID with SSO
  • Teams Presence Sync
  • Disaster Recovery with Hot Standby and Auto Failover
Who is it for

Built for organizations of every size

From startups upgrading their first phone system to enterprises needing standardized cross-branch communication. Scales from 20 to 10,000 users.

Migrating from a legacy PBX

Organizations using legacy Panasonic, NEC, or Avaya systems that need modern features without the complexity of enterprise UC platforms.

Growing businesses

Companies expanding branches or adding remote staff. Start with what you need and scale by adding licenses, without replacing the system.

IT teams that want easy management

Manage PBX, UC, Contact Center, and Voice AI from a single admin panel. Fewer vendors, fewer tickets. A system your IT team can actually maintain.

All Capabilities

Enterprise-ready PBX features

Voice and UC

  • Linkus UC Client (Desktop / Mobile / Web)
  • Linkus Chrome Extension
  • Linkus Client SDK
  • HD Voice and Video
  • Call Recording and Archival
  • Multi-level IVR
  • Time-based and Skill-based Routing
  • Voicemail-to-Text
  • Team Chat and Presence
  • Video Conferencing (Ultimate Plan)
  • Bundled SIP Trunk (Cloud Edition)

Voice AI and Contact Center

  • Call Transcription and Summary
  • Neural TTS (AWS Polly, 100+ voices)
  • WebSocket Audio Streaming (wss://)
  • No-code Call Flow Designer
  • Contact Center Module
  • Queue Panel and Wallboard
  • Supervisor Barge / Whisper / Monitor
  • Outbound Call Center
  • Omnichannel (WhatsApp / SMS / FB)
  • Hotel PMS (OPERA / Fidelio / FIAS)

Integration and Security

  • CRM Integration (6+ platforms)
  • Helpdesk Integration (Zendesk, Zoho Desk)
  • Microsoft Teams Integration
  • Active Directory and Entra ID with SSO
  • Auto-provisioning (450+ models)
  • Remote SIP Service (FQDN)
  • Multi-site Peering
  • Hot Standby and Disaster Recovery
  • REST API (OAuth2) and AMI
  • Remote Archiving (S3 / SFTP / SharePoint)
  • 2FA and IP Whitelist Security
  • SRTP / TLS Encryption
Deployment Options

Choose the right deployment for your business

All three editions share the same core platform and admin panel. Available features depend on your service plan. Cloud Edition starts on Enterprise Plan by default.

Cloud Edition by SIPPER

Runs on a Pure VoIP Network in Thailand, a dedicated voice infrastructure with direct connectivity to NT and True. Call recordings and CDR remain in-country for PDPA compliance. Starts on Enterprise Plan with optional upgrade to Ultimate. No hardware to maintain. Firmware updates automatically. SIP Trunks bundled. Supports 5 to 500 extensions per instance.

Software Edition (Self-hosted VM)

Install on your own server or VM. Supports VMware, Hyper-V, and KVM. Scales to 10,000 users and 1,000 concurrent calls. Enterprise Plan included free. Upgradeable to Ultimate for Video Conferencing, AD / Entra ID, and Disaster Recovery. Feature parity with Cloud Edition including Call Transcription, WebSocket Audio Streaming, and Call Flow Designer.

Appliance Hardware (On-premise)

Yeastar hardware deployed on site. P550 supports 50 users, P560 supports 200, and P570 supports 500. One-time hardware capex investment plus annual subscription. Expandable with DSP Module and telephony boards (FXS, FXO, BRI / PRI, 3G / 4G). Standard Plan by default, with optional upgrades to Enterprise or Ultimate.

FAQ

Frequently asked questions about Yeastar Cloud PBX

Cloud Edition supports 5 to 500 extensions per instance. Software Edition scales to 10,000 users and 1,000 concurrent calls. Appliance capacity depends on the model: P550 supports 50 users, P560 supports 200, and P570 supports 500 (expandable with DSP Module).

Standard includes core PBX, Linkus UC, Team Chat, and basic Contact Center. Enterprise adds CRM Integration, Omnichannel Messaging (WhatsApp / SMS / Facebook), Voice AI, and Remote Access. Ultimate adds Video Conferencing, Active Directory / Entra ID with SSO, and Disaster Recovery with Hot Standby.

Yes. SIPPER provides SIP Trunk service that supports number porting. Your existing DID numbers can be transferred to the new system with minimal downtime.

SIPPER bundles Cloud PBX with SIP Trunks on our Pure VoIP Network. Voice traffic runs on a dedicated voice-only network with no other traffic mixed in, delivering consistent and reliable call quality.

Yeastar P-Series auto-provisions over 450 phone models including Yealink, Fanvil, Grandstream, Poly, and Snom. Most standard SIP phones work out of the box via Plug-and-play (PnP / DHCP / RPS). SIPPER can assess compatibility with your existing equipment.

Yes. Linkus for Teams lets users make and receive calls through the Teams client. Ultimate Plan adds Microsoft Entra ID integration with SSO and bidirectional Teams Presence Sync. For full PSTN connectivity through Teams, SIPPER offers Ribbon Direct Routing.

Enterprise and Ultimate Plans support WhatsApp, SMS (via Twilio, Telnyx, Bandwidth), Facebook Messenger, and website Live Chat. All channels use a unified inbox in Linkus with auto-routing, chat transfer, and one-click escalation to voice calls.

SIPPER provides end-to-end support: system design, installation, user training, and ongoing technical maintenance. As a YSCE partner (certified across all 9 Yeastar tracks) in Thailand, we offer both remote and on-site support.

Yeastar P-Series can stream live audio via WebSocket (wss://) to external services for real-time AI analysis, custom speech-to-text, sentiment detection, or compliance monitoring. This lets you build custom Voice AI solutions on top of the PBX without modifying call flows. Available on Enterprise and Ultimate Plans.

Typical migrations take 2 to 4 weeks for single-site deployments: 1 week for design and provisioning, 1 week for phone auto-provisioning and user setup, and 1 to 2 weeks for number porting and parallel run. Multi-site deployments are phased branch by branch. SIPPER manages the entire process from site survey to go-live.

Choose the right Cloud PBX for your business

Tell us about your office, users, branches, or migration timeline. We will recommend the right Yeastar edition, hardware, and deployment approach.

Sipper
Sipper Network Communications Co., Ltd. (Head Office)

Tax ID: 0105560159831

99/4 New Connex House, Don Mueang, Phaholyothin Road, Sanambin, Don Mueang, Bangkok 10210
02-098-9500
Hotline Support (24 Hours.): 02-666-9494
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